Our company aims at the continuous improvement of services and products.
Operating under a quality system, in accordance with the provisions of the UNI EN ISO 9001: 2015 standard, is considered by us to be a tool that can help us achieve this goal. The implementation and improvement of the Quality Management System therefore constitutes our commitment.
The management is committed to ensuring that the business activities meet the following general requirements: always provide services that fully satisfy the expressed or implicit needs of the customer, raise the awareness of internal resources, through training, to the achievement of increasing quality standards; endeavor to ensure that the customer maintains a relationship of trust with TeMA. The image of the company must reflect the characteristics of efficiency, seriousness and dynamism through the products and services provided;
expect the highest level of quality in one’s work, proposing improvements and committing to carry it out in order to avoid complaints by setting adequate indicators and periodically checking the achievement of objectives;
involve internal staff so that everyone recognizes the importance of their role;
continuously improve internal efficiency through the systematic standardization of activities, professional growth, personal motivation and ensure control of its management system to verify that it is implemented effectively and that it is suitable for achieving the objectives.